In part 1, you learned various aspects that underline the importance of quality of service followed by the essential indicators that every business decision-maker should consider before building an association with a service provider. Similar to the segment one, scope of service too embraces multiple aspects that include redundancy, scalability, and control.
Let’s get started with the first and the most important factor:
Redundancy: Capability of a system or data center architecture to reciprocate unwarranted issues that can occur on account of technical or human flaws connotes how redundant it is. Power outages, server failure, component malfunctioning, and environmental catastrophes are some of the factors that impede business functionality while suspending ongoing operations. Look out for a facility that is armed with failsafe equipment and dual power sources to back your mission-critical website against uneven conditions.
Scalability: Sometimes also referred to as flexibility. It is the capability of a data center to respond to the growing market demands by adding multiple nodes or computing resources. The more the data center is scalable, the more competent it is considered. Scalability is measured both in terms of addition and reduction of computing capability. Let me explain it in the simpler words – suppose if you own an e-commerce website that attracts approximately 200 visitors per day. You have resources that can efficiently handle 200+ visitor traffic. Now, Diwali is approaching and you know that your website will attract more visitors. Insufficient storage capacity and bandwidth will not only make your website slow for your visitors, but also can lead to downtime. Hence, it raises a question on business sustainability.
It is always important to partner with a host that maintains high scalability. For your information, cloud technology provides immense scalability for business websites and applications.
Control: There is a multitude of options available today that a client can choose from such as dedicated server, cloud server, VPS, etc. Some of the substitutes do not provide full control to the server, such as shared hosting. Lack of control leads to lack of productivity. It refrain clients from any requisite tasks that they wish to perform on their server. For example, if they wish to add/delete a software application, they need to seek the host’s permission. If you are looking for complete control on your dedicated resources, you can either opt for a dedicated server or virtual private server.
I am optimistic that these pointers will aid you in making a right decision for your business. I will be back with the final post soon.